CLIKA — Privacy Policy

Effective Date: September 10, 2026

Last Updated: September 10, 2026

‍

Clika, Inc. (“Clika,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website, AI model-compression and inference-optimization solutions, inference endpoint, container services, and related services (collectively, the “Service”). In some cases, we may process certain customer-submitted data solely on behalf of our customers and in accordance with their instructions, as set forth in applicable agreements (including data processing agreements) with such customers. For purposes of this Privacy Policy, “Personal Information” means information that identifies, relates to, describes, or could reasonably be linked to an individual. Depending on the context, Clika may act as a business/controller or, where applicable, a service provider/processor.

‍

1. Information We Collect or Receive

‍

We collect personal information to provide, secure, and improve our Service.

Category	Items Collected	Purpose of Use	Collection Method
Account Information	Name, business email address (login ID), password, and identity data received from single-sign-on providers (e.g., GitHub, Google).	Account creation and management, identity verification, security, and delivery of service notices.	Provided directly by the user or received via partner APIs during registration.
Service Use Information	API request headers, session metadata, usage metrics, logs, the route by which you access the Services, and account roles, last login timestamp.	Provision of the Service, performance monitoring, troubleshooting, security, and capacity planning.	Collected automatically during service use.
Transaction & Payment Info	Purchase history, billing address, tokenized payment method details, and transaction confirmations. (We never store full credit card numbers.)	Payment processing, invoice issuance, and subscription management.	Provided directly by the user and data supplied by our PCI-DSS-compliant payment processor.
Customer Support	Name, contact information, feedback, contents of your inquiry, and support ticket history.	Response to user inquiries, technical support, and service improvement.	Provided directly by the user when contacting support.
Marketing (Optional)	Name, business email, service usage records, and limited business-to-business marketing information.	Sending updates, event invitations, and relevant service offerings (you may opt out anytime).	Provided by the user and collected via analytics tools.
Automatically Collected Info	IP address, inferences such as approximate location derived from IP addresses, device type, browser version, access logs, and limited first-party cookies or similar technologies.	Service operation, security auditing, authentication, fraud prevention, and internal product metrics.	Collected automatically by our servers and service-side telemetry.
Customer-Submitted Data	Any content you upload (e.g., model files), inference inputs and outputs, configuration data, usage statistics, performance metrics, and related metadata.	Provision of the Service, service operation, security, troubleshooting, and processing strictly on behalf of customers where applicable.	Provided directly by the user or the customer organization through the Service.

‍

2. Disclosure of Personal Information

‍

We do not sell your personal information for monetary consideration, nor do we “share” it for cross-context behavioral advertising, and have not sold or shared personal information in the preceding 12 months. We disclose personal information only with trusted service providers and other recipients as necessary to support the operation of our Service.

‍

We may share personal information with the following categories of recipients:

Service Providers: Vendors that help us operate our business, such as cloud hosting (e.g., AWS, GCP), GPU infrastructure providers, payment processors, analytics providers, and customer support platforms.

Legal Authorities: When disclosure is required by law, subpoena, or is necessary to protect Clika’s rights, safety, or property.

Corporate Transaction Parties: In connection with a merger, acquisition, financing, reorganization, or business transfer, subject to standard confidentiality commitments.

Professional Advisors: Legal, accounting, audit, and consulting advisors assisting us with our business operations and compliance obligations.

‍

We enter into written agreements with service providers where appropriate, requiring them to process data solely for the contracted purposes and to maintain appropriate security measures. We may also disclose aggregated or deidentified information that cannot reasonably be used to identify an individual.

‍

3. Retention of Information

‍

We retain your personal information only for as long as necessary to fulfill the purposes described above, such as providing the Service, resolving disputes, enforcing our agreements, and complying with legal obligations. Retention periods are determined based on the nature of the information, the purpose for which it was collected, operational necessity, and applicable legal requirements. When no longer needed, we securely delete, anonymize, or destroy the information in accordance with applicable law and our internal retention and deletion practices.

‍

4. Your Privacy Rights (Including CPRA)

‍

Depending on your location (e.g., California, EEA/UK), you may have the following rights regarding your personal information:

Access/Know: Request to know the specific pieces and categories of personal information we have collected.

Deletion: Request deletion of your personal information, subject to legal and contractual exceptions.

Correction: Request the correction of inaccurate information.

Opt-Out: Opt out of marketing communications at any time.

Non-Discrimination: We will not discriminate against you for exercising your privacy rights.

Clika does not sell or share personal information for cross-context behavioral advertising. We do not collect or use sensitive personal information to infer characteristics about individuals. You may also designate an authorized agent to submit a request on your behalf, subject to verification of your identity and the agent’s authority.

To submit a request, please contact us at business@clika.io. We will verify your identity (e.g., via the email associated with your account) and respond within legally required timelines.

‍

5. International Data Transfers

‍

Clika is headquartered in the United States (California) and uses U.S.-based and global sub-processors. Therefore, your personal information and customer-submitted data may be transferred to, and processed in, countries other than the country in which you are resident. Where required by applicable laws (such as the GDPR), we rely on valid legal mechanisms to safeguard cross-border data transfers, including the EU Standard Contractual Clauses (SCCs).

‍

6. Cookies and Tracking Technologies

‍

We use first-party cookies and similar technologies primarily to authenticate sessions, remember your preferences, ensure the security of the Service, and analyze service performance. We do not use third-party cookies for cross-site tracking or targeted advertising. You may disable cookies through your browser settings, though doing so may prevent you from logging into or fully utilizing the Clika portal.

‍

7. Contact Information

‍

If you have any questions, complaints, or requests regarding this Privacy Policy or our data practices, please contact us at:

Company: Clika, Inc.

Email: business@clika.io

Address: 3003 North First Street, Suite 221, San Jose, CA 95134, USA

‍

8. Security Measures

‍

We implement industry-standard technical and organizational safeguards to protect your information, including:

Encryption of stored and transmitted data (e.g., TLS for transit, AES or comparable safeguards for storage);

Strict access control and authentication mechanisms;

Firewalls, intrusion detection systems, and network isolation; and

Regular security audits and employee confidentiality training.

Despite these efforts, no security system is completely impenetrable, and we cannot guarantee absolute security.

‍

9. Children’s Privacy

‍

Our Service is a business-to-business (B2B) platform and is intended for use by individuals who are 18 years of age or older. We do not knowingly collect personal information from individuals under 18. If you believe we have inadvertently collected such information, please contact us at business@clika.io, and we will take appropriate steps to delete it.

‍

10. Changes to This Privacy Policy

‍

We may update this Privacy Policy from time to time. When we make material changes, we will notify you by posting the updated version on our website, updating the “Last Updated” date, or sending an email to your account’s primary contact, where required by applicable law. Your continued use of the Service after such updates constitutes your acknowledgment of the revised Policy.

‍